Terms and Conditions (2021-01-10)

TDH Training & Development House

Payment Terms: Training & Development House (hereinafter as “TDH”) requires the full payment of the invoiced amount within 7 days from the issue date of the invoice. TDH reserves the right to refuse entry to any client who does not pay the invoice in full and on time. If the payment is not received on TDH’s account on the seventh day from the date of the issue of the invoice, TDH is entitled to charge the Client an overdue interest of 2% for every week, for which the Client’s payment is overdue. The registration fee includes: conference documentation, admission to all conference sessions, lunches and refreshments, admission to networking social breaks during the event. The registration fee does not include: travel, hotel accommodation, transfers or insurance.

Hotel Accommodation: Overnight accommodation is not included in the registration fee. A reduced rate may be available for TDH’s clients at the hotel hosting the event. The reservation form will be sent to the client after the venue has been confirmed, but no later than one month before the event begins.

Cancellation by Client: Because we are in the live event experience business, please be aware that we have a strict cancellation policy. We unfortunately cannot provide refunds, but will issue a credit voucher for your registration price, less 10% if notification is sent via email to info@tdhevents.com more than eight days prior to the event. You can also transfer the ticket to someone else on your team. Contact us and we’ll take care of it.  
We do this because we are committed to providing a quality event for all participants including attendees, speakers and sponsors. The minute you register for our event, we undertake the overhead costs of hosting you onsite. We look forward to having you join us at the event just as much (if not more!) as you look forward to being there!

Cancellation by Tdh: While every reasonable effort is made to adhere to the advertised program, circumstances out of the control of TDH can arise, which may cause changes in the program, including but not limited to changes in the content, date(s), location or venue, or special features of the planned event. Such circumstances include but are not limited to acts of terrorism, war, extreme weather conditions, compliance with government requests, orders and legal requirements, failure of third party suppliers to timely deliver, and failure to register the minimum targeted amount of attendees for a given event. TDH reserves the right to change the content, date(s), location or venue and/or special features of an event, to merge the event with another event, or to postpone it or cancel it entirely as appropriate under the circumstances. Client agrees that TDH shall not be liable for any cost, damage or expense which may be incurred by client as a consequence of the event being changed, merged with another event, postponed or cancelled and client agrees to hold TDH harmless and to indemnify TDH for any liability caused by any such changes, mergers, postponements or cancellations to the Client.

Cancellation of the Event: In case TDH cancels the event, you will be entitled to a full refund of the fee paid. Refund, if applicable, will be done only through the original mode of payment and in the original currency.

Website Transactions: No one younger than 18 years of age can register as a user of this website and/or transact using this website. TDH will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of India.

Clients Identification Information: By signing of the sales contract and these terms and conditions the client gives full right to TDH to share the client’s identification information such as, but not limited to, client’s name, address, email addresses, phone numbers and names of representatives with third parties, which participated on the same event as the client.

Governing Law: This contract shall be governed and construed in accordance with the laws of India (not including its conflict of law’s provisions). Any disputes arising out of this contract shall be brought before the courts of India situated in the city of Kannur - Kerala in India.

Indemnification: To the fullest extent permitted by the law, you agree to protect, indemnify, defend and hold harmless TDH, its owners, managers, partners, subsidiaries, affiliates, officers, directors, employees and agents, from and against any and all claims, losses or damages to persons or property, governmental charges or fines, penalties, and costs (including reasonable attorney’s fees) (collectively “the Claims”), in any way arising out of or relating to the event that is the subject of this contract, and regardless of negligence, included but not limited to, Claims arising out of the negligence, gross negligence or intentional misconduct of TDH employees, agents, contractors, and attendees; provided, however, that nothing in this indemnification shall require you to indemnify TDH indemnified parties for that portion of any Claim arising out of the sole negligence, gross negligence or intentional misconduct of the TDH parties.

Credit Card Details:  All credit/debit cards details and personally identifiable information will not be stored by TDH nor sold, shared, rented or leased to any third parties.

Disputes Involving Credit Card Payments:  As a condition of TDH agreeing to accept your credit card as a approved form of payment, you especially agree to waive any rights you may have under applicable state and federal truth in lending laws or otherwise (including, but not limited to, under your credit’s card issuer’s procedures for resolving such disputed) to receive a temporary credit from your credit card issuer for disputed charges arising from your credit card transaction with TDH  (commonly referred to as a “charge back”). You agree that any dispute that may arise with respect to any credit card transaction must be addressed directly between you and us and to work in good faith to resolve any such disputed invoices in timely manner. Any dispute that can not be timely resolved to the mutual satisfaction of the parties shall be resolved in accordance with the dispute resolution provisions as contained in this Agreement.

Collection/attorney’s Fees: The parties agree that in the event that any dispute arises in any way relating to or arising out of this Agreement, the prevailing party in any arbitration or court proceeding will be entitled to recover an award of its attorney’s fees and costs, plus pre and post judgment interest. If we retain the services of a collection agency or attorney to assist in the collection of any amounts due to us under this Agreement, you will pay all expenses incurred by us in such collection efforts.

Other Currencies:  In case that client requests payment in other than TDH’s official currency (USD/EUR), TDH reserves the right to apply 8% currency risk surcharge to the actual exchange rate.

Other Conditions:  Any terms or conditions contained in the client’s acceptance which contradict or are different from the terms and conditions of this registration document shall not become part of the contract unless individually negotiated with TDH and expressly accepted by TDH.


General Terms and Conditions

These terms and conditions apply to long-distance contracts via the TDH Events website (hereinafter referred to as "eshop") between the seller and the buyer under Consumer Protection Act no.

The buyer is the consumer, i.e a natural person who, when concluding and fulfilling a consumer contract, does not carry out an occupation or occupation within the scope of his business activity. Purchases made by a business entity are governed by Commercial Code

Order and contract

The submission of the completed order to the buyer is considered as an offer for conclusion of a contract pursuant to the Civil Code, based on the offer of the seller in the e-shop. The contract is concluded by confirming an order from the seller.

The seller's e-shop sales are:

Electronic (digital) ticket - ticket created and provided in electronic form as access to seller’s event, not provided on a physical medium and providing access to such content (hereinafter referred to as "the product"),

Services related to leisure activities - participation in events, trainings or in-house trainings (hereinafter referred to as "the service").

Product price

All prices of products and services in e-shop are final, including all taxes. The seller is a VAT payer. Product and service prices are listed separately for each product. The product price includes access to online content for an unlimited period of time. The service price includes attendance at the training / conference / in-house training at the date and time at the buyer's choice.

Only the buyer has the right to use the purchased product, but he can ask the seller for the transfer of access (donation) to a third party, following the seller's consent. Without the seller's consent, the buyer may not provide third-party access to the purchased product. Buyers must protect access data for the purchased product from loss or misuse.

The buyer may also transfer his / her participation in the course / workshop / in-house training to a third person (donation) also to a third person, following the seller's agreement.

Payment for products and services

Seller accepts payment for the ordered product or service in the following ways:

  • online payment
  • o
  • payment by invoice

An e-shop order is the buyer's obligation to pay the seller the price for the product ordered.

Delivering product and service

A digital product (electronic content not supplied on a physical carrier) is deemed to be delivered on the date the seller gives the buyer access to the product. The seller will provide these access data within 48 hours of crediting the payment to the seller's account.

The seller will provide a training / conference / in-house training service at an agreed time and place.